Bachelor of Science in Public Health
Major in Health Services Management
Offered at the Metro Orlando, South Florida, and Tampa Bay Branch Campuses
The program Health Services Management has to do with planning and organizing as well as evaluating the services rendered by organizations in the health care industry. The students who graduate from this program will be qualified to occupy jobs in the primary or intermediate management levels in the public or the private sector. Students must comply with state and local requirements or limitations to practice the profession.
Graduate's Profile/ Outcomes:
The graduate of this academic offering will be a bilingual professional academically prepared to perform successfully in primary and intermediate management in health services organizations. What sets apart these professionals is their knowledge in the field of public health, in the field of management, and the integration of both. In this manner, they will ensure the fine balance between providing public health services, fiscal, and managerial health of the organization. The graduate of this academic offering will be:
- a professional academically prepared and capable of performing in his work environment to contribute favorably to the development of society; who cares for the improvement of health as the highest priority of the organization in which he serves; who has direct involvement in patient services of excellence; who in his competence contributes to the quality of life of the communities; who utilizes the tools of cost control to maintain cost-effectiveness, without affecting services;
- a leader in primary and intermediate health service management, where he applies his knowledge and initiative to guarantee the public access to quality health services without distinction or barriers;
- Knowledgeable of organizational policies, norms, regulations, and conduct and their relation to public health;
- a facilitator who provides a collaborative environment so that the human resources of the organization may reach their highest potential in the delivery of health services;
- a visionary of processes and results that he plans proactively in order to reach them.
The graduate of the professional component of the Bachelor of Science in Public Health with a major in Health Services Management will possess knowledge on the principles and foundations of public health, epidemiology, biological aspects of human illnesses, and biostatistics. The graduate will be able to solve quantitative, algebraic, accounting, finance, management theory, and economics problems at a basic level. The graduate will also have integrated into his skills the basic elements of management, human relations, and organizational conduct.
Graduate's Profile/ Outcomes:
On completing the requirements of the component and major, the graduate will:
- Describe the different conceptions existing about health and the relationship with public health;
- Analyze the relationship among the factors determining health and the state of health;
- Apply mathematical, accounting, finance, and economic principles in the solution of problems;
- Integrally apply knowledge of public health, epidemiology, and human relations necessary to act effectively and efficiently in the delivery of health services;
- Evaluate the performance of organizations as social systems in light of the theories and practices of service management;
- Integrate the principles of planning, organization, direction, control, and evaluation of managerial processes, as they apply to health services.
- Utilize computers and their software, electronic instruments and calculators to carry out mathematical, bio-statistical, accounting, and finance tasks
- Design tables, graphics, and diagrams to facilitate the organization and presentation of his tasks.
- Exhibit a proactive attitude when faced with challenges.
- Demonstrate leadership in co-curricular, extracurricular, and professional activities.
- Express interest and desire for his professional and personal improvement.
- Manifest a desire and satisfaction in working in his professional area.
- Demonstrate sensibility and empathy when considering the health needs of his clientele.
- Demonstrate effective and efficient integration when carrying out collaborative and cooperative tasks.
The graduate of the Bachelor of Science in Public Health with major in Health Services Management program at UNE will be a bilingual professional who is directly involved in the quality of life of the community. The professional in this area’s primary performance is neither preventing nor curing illnesses. However, as a Public Health professional, the graduate represents a key link in providing a healthful and positive environment. In this manner, the professional in this area allows the human resources of the organization to reach their highest potential in the delivery of health services. The primary and intermediate level manager is responsible for collaborating so that the public has appropriate access to high-quality health services.
The Student will develop the following skills to be able to:
- Distinguish the concepts, practices, and tendencies that define management, economics, finance, accounting, and budget in the scenario of health services
- Investigate situations that arise and affect the managerial scenario in the health industry, and propose remedial action
- Identify legislation and regulations that apply to the scenario of the health industry
- Design work models, involvement strategies, and evaluation techniques to carry out the appropriate processes of health service management
- Discriminate among different health models and systems to establish strengths, pertinence, and applicability
- Utilize computers and their specialized software, electronic instruments, and calculators to carry out the tasks of managerial processes.
- Prepare tables, graphs, and diagrams to facilitate the organization and presentation of his/her research work.
- Value collaborative and cooperative teamwork.
- Value an atmosphere of effective, participatory communication and decision making in consensus.
- Manifest pride and satisfaction in working in health services management.
- Demonstrate responsibility, punctuality, and diligence in the performance of his functions.
- Value respect for professional ethics and group and individual contributions.
SCIE 111-O Integrated Science I
SCIE 112-O Integrated Science II
ENGL 115-O College, Reading and Writing I
ENGL 116-O College, Reading and Writing II
ENGL 331-O Public Speaking
SPAN 115-O Reading Writing, and the Oral Communication in Spanish I
SPAN 116-O Reading Writing, and the Oral Communication in Spanish II
SPAN 255-O Spanish for Writing and Research
HUMA 101-O World Cultures I
HUMA 102-O World Cultures II
MATH 111-O Intermediate Algebra I
MATH 112-O Intermediate Algebra II
SOSC 111-O Individual, Community, Government, and Social Responsibility I
SOSC 112-O Individual, Community, Government, and Social Responsibility II
HIST 273-O History of the United States of America
ACCO 110-O Quantitative Aspects
ACCO 111-O Introduction to Accounting I
ECON 123-O Economics Compendium
HESC 123-O Health and Occupational Safety
MANA 210-O Business Administration Theory
MANA 213-O Personnel Administration
MANA 230-O Organizational Behavior
PUHE 101-O Introduction to Public Health and Health Education
PUHE 201-O Biostatistics
PUHE 210-O Biological Aspects of Human Diseases
PSYC 228-O Psychology of Diversity
STAT 104-O Basic Statistics
QYLE 110-O Attitude Development and University Adaptation (Must be taken in the 1st term of enrollment.)
HESM 110-O Health Services Management.
HESM 210-O Health Systems and Models
HESM 220-O Health Services Planning and Evaluation
HESM 320-O Basic Finances in the Health Industry
HESM 310-O Health Economics
HESM 340-O Budgeting for the Health Industry
HESM 330-O Legal Aspects in the Health Industry
HESM 420-O Special Topics in Health Services Management
HESM 430-O Practicum in Health Services Management (Institution/Internship Coordinator’s approval)
HESM 431-O Seminar in Health Services Management